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Current demo role: seller

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Damaged smartwatch (resolved)

Created 3 Nov · Deal ID in technical details

Electronics & Computers / Smartwatches & Wearables

$64.00

Payment cancelled — no money moved

Demo payment · no real money

Technical details
Deal ID
df7fb839-ae67-4b0c-ab16-490e43ec3fdd
Terms fingerprint
f8341de2c0f3846082266b99aafea652473b61109c245cfdca12dd9c99902874

Decision

Payment cancelled after return

Reviewer's reason

The buyer photo shows a cracked screen despite the agreed condition. Cancel the payment authorization once the return is received; nothing was charged.

Reviewer followed it: A person decided, as the rules asked

View decision receipt

Progress

  1. ✓

    AgreedAgreed

    Both sides accepted the same terms

  2. ✓

    Payment approved — not charged yetPayment approved

    Charged after confirmation, the inspection deadline, or a reviewer decision

  3. ✓

    Payment cancelledPayment cancelled

    Nothing was charged

Activity

Deal history

  1. Return delivered to the seller

    6h ago

  2. Reviewer decided: refund the buyer

    6h ago

  3. Rules sent the case to a reviewer

    6h ago

  4. Evidence is complete

    6h ago

  5. Seller added evidence

    6h ago

  6. Buyer added evidence

    6h ago

Your next step

No action needed

Locked terms

Condition
Good, minor scratches
Check 1
Screen has no cracks
Check 2
Strap included
Tracking (demo courier)
DEMO-DELIVERED
Locked terms
Condition
Good, minor scratches
Check 1
Screen has no cracks
Check 2
Strap included
Tracking (demo courier)
DEMO-DELIVERED

Fees & payment details

PayPal fee
None (demo)
Refund fee
fee covered by the platform (buyer gets the full refund amount)
Fees & payment details
PayPal fee
None (demo)
Refund fee
fee covered by the platform (buyer gets the full refund amount)

Courier claim

The buyer reported the item arrived damaged. If the courier may be at fault, prepare a claim for the courier.