DemoDemo role
Every deal, on record.
- 1
Agree on the terms
Both sides agree on the item, its condition, and what the buyer will check.
Who acts: Buyer + Seller - 2
Approve the payment — not charged yet
The buyer approves the payment before the seller ships.
Who acts: Buyer - 3
Ship the item and add tracking
The seller sends the item and adds tracking so the buyer can follow it.
Who acts: Seller - 4
Item arrives — buyer checks it
The payment is charged after confirmation or when the check window ends without a reported problem.
Who acts: Buyer - 5
A person decides any problem
Both sides add proof; AI summarizes, then a Reviewer (a person who decides the problem) decides.
Who acts: Reviewer - 6
Every step stays in the deal history
Creident saves each step so both sides can read what happened.
Who acts: Creident
Demo only: no real money
All the rules
Shipping
- R1
The seller did not ship in time
Without tracking by the shipping deadline, Creident cancels the payment. No money moves.
- R2
Everything arrived fine
Payment is charged after the buyer confirms, or the check window ends without a problem. Seller payouts are not built.
- R3
The tracking looks wrong
A different delivery address or an impossible shipping date needs a person to check it.
Disputes
- R4
The proof clearly supports one side
When proof clearly supports one side on every agreed check, Creident suggests an outcome. A person confirms the decision.
- R5
A person needs to decide
A person decides when proof is missing or unclear, or the AI answer is unavailable. Damage and missing-parts problems always need a person.
- R7
The proof contains instructions for the AI
Creident ignores instructions inside the proof when scoring it. A person checks the problem instead.
PayPal
- R6
PayPal opened a case
A matching PayPal case or confirmed payment update pauses the deal. Afterwards, its earlier status returns; check PayPal separately for payment results.